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Busting five myths about mobile applications for hotels
NB: This is a guest article by Brian Fitzgerald, vice president of digital strategy at O’Rourke Hospitality. Over the last few months I have been very disappointed by hearing several hotel Internet...
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Travelport lets agents play with the GDS on-the-road via iPhone application
Nine-to-five opening hours for travel agents may soon be a thing of the past (if not already), with Travelport rolling out a mobile application for users of the Galileo GDS. The Travelport Mobile Agent...
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Yeah, take note remaining mobile travel naysayers [INFOGRAPHIC]
A tour operator boss recently disclosed privately that mobile and its impact on the travel industry and consumer behaviour drives him “mad”. Why? “I have no idea if my customers will use their mobiles...
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British Airways launches Perfect Days app, possibly what MetroTwin could have...
Airlines are falling over themselves trying to keep engaged with passengers before and long after they sit in an aircraft seat – and British Airways is no exception. After the launch of the Perfect...
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Seamless, smart and straightforward: a path to generating revenue from mobile...
We posted a mobile commerce infographic earlier this week, and a comment from Pankaj Gabba really hit on one of the most insightful nuggets of that graphic: “80% of consumers abandon a mobile site if...
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Shangri-La’s new iPhone app points to integrated guest experience
In a first step towards a fully multi-platform guest experience, Hong Kong-based Shangri-La Hotels has released an iPhone app aimed at coalescing guest experience before, during and after a stay at one...
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Need to know your rights in Europe after flight disruption? There is...
The European Commission is often seen as a slumbering beast, spending years to make decisions and implement policy – not least when it comes to travel industry issues. Luckily the Commission doesn’t...
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MGM Grand’s loyalty program gets social, integrating sharing and...
In a continued effort to increase engagement across channels, some hotel brands are reaching out and forming new partnerships to increase the value of a customer through the digital lifecycle. We’ve...
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Mind the gap: the mobile traveler leads the way, but who will follow?
Understanding the evolving mobile travel landscape is a journey that involves both figuring out how to make money and staying current with connected consumers using the latest technologies before,...
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Death of the travel postcard as mobiles take over
Online retailers such as eBay and Amazon may have breathed new life into postal services around the world, but one stalwart of the mail is disappearing rapidly. Research carried out with 2,000 adults...
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Mobile website to-do list for hotels [INFOGRAPHIC]
Various bits of research point to how consumers often have a poor experience when visiting hotel sites on a mobile, not least because the platforms have not been optimised for devices. But with...
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New iPad app delivers crisp, clean and immersive Chora Museum experience
Turkey-based izApps creates authentic and exciting applications about art, culture and history – and its first app features the Chora Museum. The Chora Museum is located in Istanbul, Turkey, and is one...
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LocalUncle sets October release date for 2.0 version of iPhone app
Destination question-and-answer startup LocalUncle is set to release their completed redesigned app in October, and we’ve got a sneak peak. The Switzerland-based service, which changed its name last...
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MUTEK music and arts festival presents a refreshingly different way to...
With the never-ending glut of mobile apps in the marketplace, it’s always refreshing to come across a unique implementation in the mobile app space – such as the latest digital release from Montreal’s...
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One app to rule them all – Kayak fears bad UEX on mobile, so brings third...
One of the ongoing problems travel search sites have found when developing their mobile apps is that they are at the mercy of their product suppliers. In short: consumers may have a fantastic user...
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Mobile strategy increasingly important as browsing continues to surge
Mobile browsing continues surging in popularity, according to the latest research from web-design and digital specialist Nucleus. The research, which follows a February study that found a similar...
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Woof! New app provides quick access to pet-friendly hotels across US
Traveling pet lovers will have one less reason to leave their pets at home: PaWuv is the latest app to facilitate discovery of pet-friendly hotels across the United States. Why leave Fido at home when...
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Mobile consumers do it differently depending on the vertical [INFOGRAPHIC]
Some interesting take-aways on consumer behaviour on mobile devices from research carried out by Nielsen on a good sample of US smartphone and tablet users. The Mobile Path-to-Purchase research looks...
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Ryanair officially unveils first mobile app, six months after first launching it
Ryanair always like to make a big song and dance about almost everything – but why did it wait six months after launching its first mobile app before unveiling it officially? CEO Michael O’Leary was in...
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Will the world end (or the travel industry survive) without NFC in the new...
Apparently so – if you believe what you hear on Twitter and some of the tech press. The travel sector was among many waiting with baited breath on the announcement as well. After all, we already knew...
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